Returns & Refunds
Our returns policy lets you know what to do if you wish to send an item back to us.
We want you to be happy with your purchase, however if you are not and you wish to return or exchange something, please return it to us within 28 days by recorded delivery.
Shop Returns
The Fan Museum
12 Crooms Hill
Greenwich
London
SE10 8ER
Please include your proof of payment with the item(s) you would like to return, stating the reason you wish to return it. If possible, please contact us first so that we know to expect your return: info@thefanmuseum.org.uk or 0208 305 1441
Please note: The return postage charges are non-refundable unless the item was damaged or faulty upon arrival.
Museum Opening Times
Tuesday - Saturday
11am - 5pm
Sunday
12pm - 5pm
Planned Closures
12 Crooms Hill, Greenwich,
London SE10 8ER
Admission
Adults: £5.00
Concessions: 
£3.00
Children (age 7-16): £3.00
National Trust Members:
50% discount on the adult price ticket
Free Entry for...
Children under 7, Art Fund Members and London Pass Members
