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The Fan Museum will be closed from 12h30 to 13h15 on Saturday 27 November
The Fan Museum Greenwich

Returns & Refunds

Our returns policy lets you know what to do if you wish to send an item back to us.

We want you to be happy with your purchase, however if you are not and you wish to return or exchange something, please return it to us within 28 days by recorded delivery.

Shop Returns
The Fan Museum
12 Crooms Hill
Greenwich
London
SE10 8ER

Please include your proof of payment with the item(s) you would like to return, stating the reason you wish to return it. If possible, please contact us first so that we know to expect your return: info@thefanmuseum.org.uk or 0208 305 1441

Please note: The return postage charges are non-refundable unless the item was damaged or faulty upon arrival.

Museum Opening Times

Wednesdays

11h00-17h00

Thursdays

11h00-17h00

Fridays

11h00-17h00

Saturdays

11h00-17h00

12 Crooms Hill, Greenwich,
London SE10 8ER

Admission

Adults: £5.00

Concessions: Info £3.00

Children (age 7-12): £3.00

Free Entry for...

Children under 7, Art Fund Members and London Pass Members

Wednesday Special:

Free entry for Seniors and disabled visitors (not as part of a group)

Receptions room hire Greenwich

Venue Hire

Make the museum the location for your next special event.

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Museum Admission Pricing

Adults: £5.00
Children (age 7-12): £3.00
Concessions: £3.00
  • Students (with vaild student card)
  • Senior citizens
  • Registered disabled
  • English Heritage
  • Friends of The Horniman
  • Friends of The Victoria and Albert Museum
  • Staff/Volunteers of the National Maritime Museum
Free Entry for…

Children under 7, Art Fund Members and London Pass Members

Wednesday Special:

Free entry for senior citizens and disabled visitors (except for groups)

Please note that the discounts listed above cannot be applied when visitors are part of a large group visit or guided tour group.  Please click here for further details.

Group Bookings
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The Fan Museum will reopen to the public on 10th November 2021

Opening times will be Wednesdays to Saturdays, 11h00-17h00, from this date until 23rd December.

PLEASE NOTE: The Orangery will not be open to the general public, but we are able to facilitate private hire for events and special occasions. Please contact the Museum office for more information.

The Museum office is open Monday to Friday 10h00-16h00

The Museum office is open Monday to Friday 10h00 – 16h00. For all enquiries, please email info@thefanmuseum.org.uk or call 0208 305 1441.